Shipping Policy

Thank you for shopping with us at shivchalisa.pro! This document outlines our shipping policy. If you have any questions or concerns, feel free to contact our customer support team via Call/WhatsApp at +91-8955142837, available from 10:00 AM to 6:00 PM IST, Monday through Saturday.

Order Processing Time

Orders placed on weekdays (Monday to Saturday) before 12:00 PM IST will be processed and dispatched the same day.
Orders placed after 12:00 PM IST will be dispatched the following business day.
Orders made on weekends or public holidays will be shipped on the next business day.

International Orders

For international orders, please note the following:

Import Duties & Taxes: Your order may be subject to import duties and taxes based on your country’s regulations. These charges are the customer’s responsibility, and we recommend consulting with your local customs office before placing an order.
We are unable to calculate or include these fees in your purchase.

Delivery Timeline for International Orders

Dispatch Time: Orders are shipped within 2 days of placement.
Delivery Time: Once shipped, delivery typically takes 7–10 days, depending on the courier partner and the destination country.
Total Delivery Time: Expect a total of approximately 9–12 days from the order date.
Customs clearance and local handling may cause slight delays, but we strive to ensure your order reaches you promptly.

Order Tracking

Once your order is dispatched, we’ll send a confirmation email with your tracking details. You can use these details to track your package directly on the courier’s website.

Returns, Refunds, and Exchanges

Your satisfaction is our top priority! For detailed information about our returns, refunds, and exchange policies, please refer to our Return and Refund Policy.

We are committed to providing a seamless shopping and shipping experience. Thank you for choosing shivchalisa.pro!